Hi Community,
We are currently piloting a digital payments workflow in selected counties in Kenya. As part of the process, CHPs are required to submit a self-assessment task to verify their performance for the previous month. Completion of this task is a prerequisite for receiving their monthly stipend.
However, every other month, we receive complaints from CHPs who are unable to locate their self-assessment task. This is often because the task gets buried among several others in their task list, making it easy to overlook, especially as shown in the attached screenshot.
To help address this, we recently introduced the following change:
- Added a third row to the task display labeled “Required for stipend”, highlighted in red, to draw attention.
Despite this, we are still experiencing cases where CHPs miss the self-assessment task.
I’d appreciate any feedback or suggestions on how we might further improve the visibility of this task to ensure better compliance and reduce missed stipend payments.
