Currently, the Nursing Social and Security Division’s Community Health Information System (CHIS) program has more than 10 use cases, including:
Pregnancy surveillance
ANC (Antenatal Care) services
Delivery services
PNC (Postnatal Care) services
Hypertension screening
Diabetes mellitus screening
Cervical cancer screening
Breast cancer screening
Family planning
Child health services
Additional use cases, such as immunization and nutrition, are still under design.
However, when Community Health Nurses (CHNs) provide services in the community, they face challenges in navigating the CHIS app. With numerous tasks listed, it becomes difficult to scroll through and identify specific follow-up tasks for each use case.
To improve efficiency, I suggest implementing a filter option (similar to the reporting feature) that allows CHNs to select a specific form/use case and view only the relevant tasks they need to complete.
Thanks @kunwarl, I am curious to understand how the health workers do their work. How do they plan their work, what do they prioritize e.g do they go to the household and attend to all the tasks in that household, or do they prioritize specific tasks, certain cohorts etc.
@Jane_Katanu At the beginning of the program, the Community Health Nurse (CHN) created a schedule to visit each household in her catchment area within a three-month period. During these visits, CHNs identified pregnant women, conducted ANC visits, confirmed deliveries, and provided PNC services. Initially, this approach made it easy to cover all households efficiently.
However, as additional use cases were introduced, including follow-up care (as mentioned above), the CHN-to-population ratio increased significantly, averaging 1 CHN per 6,000 people. This imbalance has made it challenging to reach those in urgent need of follow-up care.
@kunwarl@jkuester Our colleague was working on a place filter for tasks some time ago, but unfortunately, it fell on the back burner as priorities shifted (de-duplication, upgrade, etc.).
Follow-ups are our next priority, and task filtering functionality is an integral part of that. Before re-platforming to CHT, we encountered a similar issue where our CHWs were overwhelmed by the sheer volume of assigned tasks, with no way to filter the workload - resulting in missed or incomplete critical tasks.