Unexpected search results

We’ve had a lot of questions and issues raised where people think search is broken because the term isn’t shown in the list view. While this is working exactly as intended it’s clearly not what people expect. Furthermore indexing all those properties is incredibly expensive (the freetext views are easily the largest views in any CHT instance) so if people are only using it to search the name then it would be more intuitive and far faster to only index the name. So fast in fact that we probably wouldn’t need the 3 letter keyword limit.

I suggest we have a look at the telemetry around searching and see if we can figure out what people are using the freetext search field for and then we can make an educated decision about how it should be optimised for both usability and performance.

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