Unable to trigger outbound push

[diana]

Hi @iesmail

Looking at your config, can you please make sure that the config is correct?

• your relevant_to property refers to doc.has_referral. Are you sure this is not doc.fields.has_referral?
• your mapping property refers to doc.refer_flag_emergency_danger_sign. Are you sure this is not doc.fields.refer_flag_emergency_danger_sign?

Since you’re using CHT 3.x, I can link you to a similar report here on the forum, where the user managed to debug their outbound requests by setting Sentinel log level to debug:

Outbound Push Configs

@sheila_abby I think the next thing to do here is turn up the log level for Sentinel. If you set the NODE_ENV environment variable for your medic-os container to development and restart Sentinel, then it should start logging the contents of both the outbound request and the reply to the Sentinel logs. Hopefully that can give us more information about what is going on here!

Then, Sentinel will start logging more details about any outbound request.
You can try this on a test server instead of your production server.

Please let us know how this goes!