Unable to trigger outbound push

[iesmail]

I am trying to configure outbound push but no data is sent at the end point.

Here’s my config:

 "transitions": {
        "mark_for_outbound": true
      },
    "outbound": {
        "pregnancy": {
          "relevant_to": "doc.type === 'data_record' && doc.form === 'pregnancy' && doc.has_referral==='1'",
          "destination": {
            "base_url": "http://test.jna.d-tree.org",
            "path": "/medic",
            "auth": {
              "type": "basic",
              "username": "admin",
              "password_key": "password"
            }
          },
          "mapping": {
            "referral_uuid": "doc._id",
            "reported_date": "doc.reported_date", 
            "referral_reasons":"doc.refer_flag_emergency_danger_sign", 
            "client_id_type":"",
            "nearest_facility":""
          }
        }
    }

Here’s the sentinel logs:

[2023-06-04 03:31:03] 2023-06-04 03:31:03 INFO: saving tombstone for form:wash_protocol
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:chv_youth_peer_education
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:chw_monthly_meeting
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:confirm_meeting
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:pregnancy_outcomes_reminder
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:referral_follow_up
[2023-06-04 03:31:04] 2023-06-04 03:31:04 INFO: saving tombstone for form:unmute_person
[2023-06-04 03:31:04] 2023-06-04 03:31:05 INFO: saving tombstone for form:covid_education
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:chw_activity
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:mute_person
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:postpartum
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:pregnancy_counselling
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:group_session
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:pregnancy_outcomes
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:infant_child
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:pregnancy
[2023-06-04 03:31:05] 2023-06-04 03:31:05 INFO: saving tombstone for form:quality_monitoring_planning
[2023-06-04 03:31:06] 2023-06-04 03:31:06 INFO: saving tombstone for form:shadowing_reminder
[2023-06-04 03:31:22] 2023-06-04 03:31:22 INFO: Detected translations change - reloading
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task dueTasks started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task reminders started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 WARN: Reminder configuration invalid: { form: '',
[2023-06-04 03:34:12]   text_expression: '',
[2023-06-04 03:34:12]   cron: '',
[2023-06-04 03:34:12]   mute_after_form_for: '',
[2023-06-04 03:34:12]   message: '' }
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task replications started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task outbound started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task purging started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task backgroundCleanup started
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task reminders completed
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task replications completed
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task purging completed
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task dueTasks completed
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task outbound completed
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Background cleanup batch: 85808 -> 85922 (60)
[2023-06-04 03:34:12] 2023-06-04 03:34:12 INFO: Task backgroundCleanup completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task dueTasks started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task reminders started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 WARN: Reminder configuration invalid: { form: '',
[2023-06-04 03:39:12]   text_expression: '',
[2023-06-04 03:39:12]   cron: '',
[2023-06-04 03:39:12]   mute_after_form_for: '',
[2023-06-04 03:39:12]   message: '' }
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task replications started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task outbound started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task purging started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task backgroundCleanup started
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task reminders completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task replications completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task purging completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task outbound completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task dueTasks completed
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Background cleanup batch: 85922 -> 85927 (5)
[2023-06-04 03:39:12] 2023-06-04 03:39:12 INFO: Task backgroundCleanup completed
[2023-06-04 03:39:41] 2023-06-04 03:39:41 INFO: saving tombstone for form:chw_monthly_meeting
[2023-06-04 03:39:41] 2023-06-04 03:39:41 INFO: saving tombstone for form:contact:person:edit
[2023-06-04 03:39:41] 2023-06-04 03:39:41 INFO: saving tombstone for form:chv_youth_peer_education
[2023-06-04 03:39:41] 2023-06-04 03:39:41 INFO: saving tombstone for form:chw_activity
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:wash_protocol
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:death_report
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:contact:clinic:edit
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:shadowing_reminder
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:quality_monitoring_follow_up
[2023-06-04 03:39:42] 2023-06-04 03:39:42 INFO: saving tombstone for form:confirm_meeting
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:group_counseling
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:chv_quality_monitoring
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:peer_mentor_checklist
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:unmute_person
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:pregnancy_outcomes_reminder
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:referral_follow_up
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:covid_education
[2023-06-04 03:39:43] 2023-06-04 03:39:43 INFO: saving tombstone for form:contact:person:create
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:mute_person
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:postpartum
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:pregnancy_counselling
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:pregnancy_outcomes
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:contact:clinic:create
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:group_session
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:infant_child
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:pregnancy
[2023-06-04 03:39:44] 2023-06-04 03:39:44 INFO: saving tombstone for form:quality_monitoring_planning
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task dueTasks started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task reminders started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 WARN: Reminder configuration invalid: { form: '',
[2023-06-04 03:44:12]   text_expression: '',
[2023-06-04 03:44:12]   cron: '',
[2023-06-04 03:44:12]   mute_after_form_for: '',
[2023-06-04 03:44:12]   message: '' }
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task replications started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task outbound started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task purging started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task backgroundCleanup started
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task reminders completed
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task replications completed
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task purging completed
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task outbound completed
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task dueTasks completed
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Background cleanup batch: 85927 -> 86040 (57)
[2023-06-04 03:44:12] 2023-06-04 03:44:12 INFO: Task backgroundCleanup completed

[derick]

Are you perhaps trying to sent older/historical data using outbound?

[iesmail]

@derick, I tested this use case by submitting a pregnancy form with danger signs. Is that the correct way of testing this outbound configuration?

[derick]

That’s the correct way. Could you look through your logs to see if there was a sentinel error in the past. If one of the transitions has an error, it’ll disable all transitions.

[iesmail]

This is what I see when I grep for “transition”. A grep for errors returned nothing.

[diana]

Hi @iesmail

Looking at your config, can you please make sure that the config is correct?

• your relevant_to property refers to doc.has_referral. Are you sure this is not doc.fields.has_referral?
• your mapping property refers to doc.refer_flag_emergency_danger_sign. Are you sure this is not doc.fields.refer_flag_emergency_danger_sign?

Since you’re using CHT 3.x, I can link you to a similar report here on the forum, where the user managed to debug their outbound requests by setting Sentinel log level to debug:

Outbound Push Configs

@sheila_abby I think the next thing to do here is turn up the log level for Sentinel. If you set the NODE_ENV environment variable for your medic-os container to development and restart Sentinel, then it should start logging the contents of both the outbound request and the reply to the Sentinel logs. Hopefully that can give us more information about what is going on here!

Then, Sentinel will start logging more details about any outbound request.
You can try this on a test server instead of your production server.

Please let us know how this goes!

[iesmail]

Thanks @diana. Good catch! That did it.