Unable to edit contact using the admin account

Technical Support
1

Hello,

I have logged in as an admin to the CHT instance and I would like to edit a contact that I had created. Unfortunately I’m prompted with this error when trying to edit the contact. Kindly help.

image
image936×227 9.83 KB

2

Hello @Kenyuri

Can you please check your browser console for errors and share them?

3

Hi @diana

This is what I’m getting from the console

image
image1900×937 125 KB

4

Hi @Kenyuri

This error looks suspiciously like the one in your other thread, where your server end up sending an invalid response.
In this screenshot, we actually end up seeing what the response is, something about “ICRC Login Service”.

I’m suspecting you have some custom setup, because this is not part of the CHT.