When we where testing out 2wt set-up with rapidpro we found a scenario where by:
when a health sends a message to the patient from CHT ie at 2:00pm , the message status will display
pending for less than a minute and then switch to
When it displayed
forwarded-to-gateway status the patient then received the message on their phone meaning by the time the sms status is finally switched from the
forwarded-by-gateway the patient has already received sms on their phone like a min back causing a time lag of around 3 mins on how the message states change in CHT.
Couldn’t this because sentinel which periodically checks the message states ?
Is it possible to make sentinel do the checking more oftenly to track the pase ?