I hope this message finds you all in high spirits.
I’m writing to seek your valuable input and insights regarding a feature we are considering for our supervisor app. We believe that it’s crucial for supervisors to be able to carry out Village Health Team (VHT) duties during emergency situations, such as an influx of refugees or other crisis scenarios.
While we are enthusiastic about the potential benefits of this feature, we have received some consultations expressing concerns about potential performance issues that may arise as a result. We are dedicated to finding a solution that balances the need for responsiveness with the necessity of enabling supervisors to act effectively in emergencies.
We would greatly appreciate your expertise and perspectives on this matter. Specifically, we are interested in:
- Any technical considerations or best practices that you may have encountered in similar contexts.
- Insights on potential performance impacts and how they could be mitigated.
- Suggestions for alternative approaches.
Your input will be invaluable in helping us make an informed decision that benefits the communities we serve. We welcome all viewpoints on this topic.
Thank you in advance for your time. We look forward to hearing your thoughts and engaging in a constructive discussion.
Thanks for posting @gk0harris !
Can you share some more details about what types of activities these supervisors would perform in these situations?
- Would the Supervisors essentially be supplementing the VHT workforce by doing normal VHT duties (like registering pregnancies, child assessments, etc…) or would the Supervisors be providing care specific to the refugee/crisis scenarios?
- Would the Supervisors typically be providing this care to existing populations (ie contacts already in the app) or typically new patients that would need to be registered in the app?
- Is this something that Supervisors have already been doing (before implementing the app) and can you share a specific example?
…or any other details about the specific needs.
Hi @michael - Thank you for your thoughtful questions, Regarding the type of activities supervisors would perform in emergency situations:
1. Would the Supervisors essentially be supplementing the VHT workforce by doing normal VHT duties (like registering pregnancies, child assessments, etc…) or would the Supervisors be providing care specific to the refugee/crisis scenarios?
Yes, supervisors within the app would be supplementing the VHT workforce by actively engaging in normal VHT duties. This includes tasks such as registering pregnancies, conducting child assessments, and other routine responsibilities. The app would allow supervisors to transition between regular Supervisor duties and crisis-specific care.
2. Would the Supervisors typically be providing this care to existing populations (ie contacts already in the app) or typically new patients that would need to be registered in the app?
Supervisors would be providing care to both existing populations and new patients who need to be registered. This dual capability allows supervisors to ensure continuity of care for those already within the system while also extending their services to newly affected individuals during crisis scenarios.
3. Is this something that Supervisors have already been doing (before implementing the app) and can you share a specific example?
Absolutely, supervisors have been actively engaged in similar roles even before the implementation of the app, particularly within the VHT context. For instance, in a previous situation involving a refugee influx, supervisors seamlessly integrated into the VHT workforce. They played a crucial role in managing routine VHT duties, such as registering pregnancies and conducting child assessments. The experiences from such scenarios, combined with the feedback from a couple of supervisors, highlighted the need leading to the proposed work flow.
Thank you @gk0harris and @michael. To add to what @gk0harris has shared, each supervisor an offline user is expected to supervise around 40 - 50 VHTs. @kitsao, @derick, @jonathan, @kenn, @diana and @gareth do you have any recommendations or technical considerations you can share with @gk0harris to help avoid supervisor app performance issues. Thanks.