Outbound Push Setup

Technical Support
1

I am currently testing the outbound feature in the Community Health Toolkit (CHT) and have followed the prerequisites outlined in this guide. Additionally, I have added the API credentials as instructed here.

Everything appears to be set up correctly; however, when I initiate a push, I receive the error message: "Credentials for 'mykey' have not been configured. See the Outbound documentation."

I have attached my setup details and the Sentinel logs for your reference.

Any assistance in resolving this issue would be greatly appreciated.

Thank you!

Config Page
Config Page1702×513 26.6 KB

Sentinel Logs
Sentinel Logs1838×389 91.8 KB

CHT App Settings
CHT App Settings1045×566 51.2 KB

2

Hi @Japheth_Kiprotich

Which version of the CHT are you using? In 3.x the credentials are stored in the couchdb configuration as in your screenshot, but in 4.x they are stored in a separate db to support clustering couchdb. The different methods are covered in this documentation.

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3

hello @Japheth_Kiprotich , in addition to what @gareth has shared you can look through a simillar issue here for 4.x Outbound push config - #39 by cliff

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4

Thanks @gareth.

It now works, I should have used the version 4.x option.

@cliff much appreciated.

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