@Gilbert - I’m so sorry you’re having an error that’s causing data loss! That sounds really frustrating. Let’s try and debug what’s going on!
First, you’re missing a translation for database_closed.title and database_closed.description. If we look in the translation file, we see this means:
Unexpected error: An unexpected error occurred and the application must be reloaded.
Cancel . . Reload
For sure getting client side logs will be helpful, but all else being equal, it sounds like you have the issue discussed in this forum thread. Please see that thread for suggested fixes.