Issue Syncing on CHT V3.15 (Database Closed)

[jkuester]

So, the translation for the databased_closed error message is:

An unexpected error occurred and the application must be reloaded.

These seems like the same error described here:

Mitigating “Database has a global failure” (“Unexpected error” Dialog)

co-author @diana “Database has a global failure” is an intermittent error which can affect any CHT user. All users are at some level of risk - but some users experience this error 60x more frequently than others. This post explains known factors contributing to this variation and provides steps which can be taken to reduce error rates - both at the user-level and at the project-level. Causes Analysis shows that 92% of these failures occur when devices restore from sleep or when the app is min…

Please see that thread and the linked issues for more information, but TLDR is that the best thing would be to try and update the version of WebView on the device.