We are in the process of implementing the CHT App, we have built and deployed a proof of concept app based on the Event-Based Surveillance workflow.
We have some questions and doubts, your assistance will be greatly appreciated as usual:
We have a Health Institution setup - Luisa Guidotti Hospital, with a Primary Contact - Dr Migani, with a Community Health Supervisor - Jonathan, with a Community Health Worker - Lumify - LGH
What is happening
Community Health worker Lumify-LGH is reporting a signal via SMS (using form 8). The signal report is successfully been created in the system. A confirmation SMS is been sent to Lumify-LGH. A new signal report message is also been sent to Lumify-LGH asking him to login into the CHT app and verify the report. No task is been created for the Community Health Worker Supervisor
We expected the second SMS to go the CHW Supervisor advising them that the CHW has reported a COVID-19 signal. And task to be created for the Community Health worker Supervisor to verify the COVID-19 signal.
How do you assign specific CHW to a specific CHW Supervisor? Do you create a new area, assign the CHW Supervisor as the primary contact, then move or create CHWs under the CHW Supervisor?
In the EBS code where is the SMS form 8 created and defined?
Is it possible to have CHWs are offline users online? If they are offline users online, will they have tasks created or do they need a system user account for tasks to be generated?
What is the workflow for using the cha_signal_reporting form (form 8 seems not to have the 8 signals available with the cha_signal form)?
usertype.crfo - what does this user do?
@Jonathan_Fernandes please add any items that I might have missed