Better app user experience with reporting and data utilization for supervisors

Design
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1

Hi design community,
Does anyone in the community have ideas for improving the supervisor app for the user stories below? Kenyan Context:
Persona: CHA (Community Health Assistant)
Role: Provides supervision and mentorship to CHVs serving the same health facility. Conducts field visits to reinforce training and manages towards individual and group performance targets. Reviews data, corrects errors and submits monthly reports to KHIS about the unit.

User story (reporting)

  1. During monthly meetings I verify individual CHV data as recorded in MoH 514 and other reports so that I identify the gaps in reporting so that I prepare to support specific CHVs in subsequent supervision meetings.
  2. This is followed by dissemination and use of the data for dialogue and planning through dialogue days leading to community action days to act on the resolutions from the dialogue day.

Current application challenges
-CHAs app takes long to load or open and sometimes they are not able to log in at all.
-CHAs see the performance tab, yet it’s no longer populating any metrics. This was a trade-off for better app performance that included purging rules, too. The idea was to create CHA supervisor views on another platform; superset
-They use the reports tab to check individual reports and who submitted them to do the manual aggregation.
-CHAs find no use for the messages tab
-Automation of data pull/push to KHIS partly affected by mismatch of CHUs names and codes between the two systems. The fix is WIP with no TAT for resolution currently available.

Questions and considerations.
-Should the performance tab be removed? If yes, how will they efficiently monitor CHP performance as well as CHU performance?
-Perhaps return the functionality of the CHA performance tab and configure it to display both aggregate and each CHPs aggregate?. Like in the mock up below

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-Should the messages tab be removed?
-Should we tweak the reports tab?

Ola!
@jane @Jenny @sue @Louis @kunwarl @kitsao @Fred @AdrianO @Wairimu2023 @kenasiago happy to hear your out-of-the-box/world thoughts and ideas too

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We need Messages tab even if we are used to messaging outside the app.
Proposing Performance tab itolewe for CHAs isn’t it. - Just make it work as it used to previously
I guess all supervisors use the same eCHIS app.

I wouldn’t support the 2 tabs to be removed. - I feel those CHAs didn’t understand how apps work.

What about instead of removing the apps we get an option to choose we app we should include at the home page like Facebook app does?

Even X does it.

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