hello community I integrated CHT with rapidpro for the two way texting, then Started a Flow after Receiving a Message that Doesn’t Match Any Keywords but we keep on getting an auto sms received reply from CHT every time the system is texted or when a message is delivered. cc @diana

Hi @cliff , there are a couple of approaches you can consider. If you handle responses within RapidPro, you might want to disable all auto-responses from the CHT. You can do this by disabling the transition that creates the responses to SMS. This is done by removing or disabling the default_response…

the messages have been part of the outgoing sms [Screenshot 2022-10-26 at 21.50.35]

thanks @marc for the positive feedback

[image] marc: As a last resort, you can remove the translation text for the corresponding key in all languages, as messages with no text will not be sent. hello @marc ,just wanted ti inquire if the when i add the same message translation in my settings like the one in core and remove the tran…

I would hope so. What happens when you test it? :wink:

:blush:thanks @marc i have just made that change and going to be soon receiving feedback form the team because it seems like setting the default_responses transition in your settings file to false kills all default responses

Community Health Toolkit

Auto-sms received on CHT-rapidpro integration

Development

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled