Hi @cliff, there are a couple of approaches you can consider.
If you handle responses within RapidPro, you might want to disable all auto-responses from the CHT. You can do this by disabling the transition that creates the responses to SMS. This is done by removing or disabling the default_responses transition in your settings file. For example, in the standard config you would change the default_responses transition to false.
If you want to keep some auto responses yet turn of others, you can tweak your messages in the settings file accordingly.
As a last resort, you can remove the translation text for the corresponding key in all languages, as messages with no text will not be sent.
hello @marc ,just wanted ti inquire if the when i add the same message translation in my settings like the one in core and remove the translation will the settings in my messages-en.properties file overide the ones in the messages-en.properties file of core as long as the translation_key is the same in both files ?
thanks @marc i have just made that change and going to be soon receiving feedback form the team because it seems like setting the default_responses transition in your settings file to false kills all default responses