Aab file on v1.4.0 not working on some phone android versions

Technical Support
1

Hi Team

We are facing an issue in the field where users with android version 11 are an able to access the application after downloading it. What could be the possible issue.

Our Aab file is on v1.4.0 .

2

Hi Edwin

We will need more information to assess the problem.

  • Where are they getting the application from?
  • Is it customized flavor with your brand or Medic’s?
  • What is the observed problem?
  • Can they see the login page?