Duplication of messages in TextIt (RapidPro)

[marc]

@diana

The status would get updated if they weren’t throttled.

Hmm, not sure what’s going on then. I could definitely see the messages being sent out by RapidPro, yet no status updates were saved on the couchdb docs for those messages. @cliff, if this happens again perhaps you can see how it can be observed or isolated with support of the community.

[diana]

I’ll try to find some time next week to check whether rapidpro actually changed behavior.
But even if it is a problem of incompatibility between CHT and RapidPro, any fix we push will require you to upgrade to latest CHT (4.12?)

[marc]

Thanks Diana for digging in. These 2-way-texting projects are upgrading to 4.x in the near term, so cht-core upgrade would be fine if needed.

[cliff]

@marc

Hmm, not sure what’s going on then. I could definitely see the messages being sent out by RapidPro, yet no status updates were saved on the couchdb docs for those messages. @cliff, if this happens again perhaps you can see how it can be observed or isolated with support of the community.

thanks @marc am on it

[cliff]

@diana

I’ll try to find some time next week to check whether rapidpro actually changed behavior.
But even if it is a problem of incompatibility between CHT and RapidPro, any fix we push will require you to upgrade to latest CHT (4.12?)

thanks much @diana this will be super helpful because we are about to do a pilot at 2 facilities and this will unblock us