Hi @nsaibirni … thanks for posting!
Push notifications are something that were considered early on but we haven’t had much demand for implementing them, primarily due to usage patterns of typical CHWs. Tasks are most often generated based on data already on a CHWs phone and relevant on the scale of days not minutes or seconds, so it’s generally not necessary to check for new Tasks multiple times per day since their task list won’t really change throughout the day (unless they submit more reports). We’ve seen that CHWs often open their apps several days per week and even multiple times per day (here’s how you can check how many days per month).
We have explored some use cases where Tasks are generated server side and CHWs won’t know about them until they sync… the “Loss to Follow-up” use case is a good example of this. Since many CHWs keep cellular data off for long periods of time or need to physically go somewhere to have cellular data/internet, we’ve seen some projects configure SMS notifications to CHWs telling them there is a new task and they need to go somewhere to sync.
Can you tell us a bit more about your specific use cases? Are you generating Tasks for CHWs server-side several times throughout the day?