Cannot Login using medic account

Hi @Marcelo_De_Guzman !

I saw your comment about changing the password for the medic user. The best path forward is to follow Diana’s advice about updating the password. My forum post you cited has great step by step instructions on how to do this.

Please give these a steps a try one at a time and report back if you get stuck on a specific step.


Hi @diana and @mrjones ,

Thanks for the advice,

It was already resolve for the problem which is the medic administrator password, @binod teach me on how to do it using this forum RECOVER COUCHDB Password.

And the remaining problems are :

  1. The data is not syncing automatically from couchdb to AWS, so that, when in dbeaver it is not also updated unless, it needs to go to the terminal and login using ssh account, then go to cd /srv/cht-couch2pg and run “docker-compose --env-file couch2pg.env -d”

  2. We have an staging website to test first the app and then once the update was approved it should be push to the production. But, right now, when we access the staging website it shows 404 Not Found nginx/1.13.6

I think it might be a good idea to spin up these remaining two issues into their own topics so that they can be documented and tackled separately. I have created new topics for each of the two issues: