# Where to find information submitted in the "Report Bug" screen

**URL:** <https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934>\
**Category:** Technical Support\
**Tags:** debug, users\
**Created:** [July 25, 2023, 4:16pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934 "2023-07-25T16:16:30Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![michael](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/michael/32/319_2.png) [@michael](https://forum.communityhealthtoolkit.org/u/michael)\
**Post date:** [July 25, 2023, 4:16pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/1 "2023-07-25T16:16:30Z")

</div>

The CHT allows users to report issues from within their app. These are recorded as a `feedback` doc in the user’s `medic-user-{username}-meta` [database](https://docs.communityhealthtoolkit.org/apps/guides/database/#medic-user-username-meta). To distinguish this user reported issue from other `feedback` docs, you can filter for docs where the `source` is `manual`. If you are replicating data to PostgreSQL, you can use the SQL provided below to review these docs or build a dashboard to display them.

 ![Screenshot 2023-07-25 at 12.03.32 PM](https://communityhealthtoolkit.b-cdn.net/uploads/default/original/2X/6/676fffd2d489ccc6d759a4fbba89147d248ec67a.jpeg)

```auto
SELECT
	doc->>'info' AS info,
	doc#>>'{meta,time}' AS time,
	doc#>>'{meta,user,name}' AS username,
	doc->>'_id' AS id
FROM
	couchdb_users_meta
	
WHERE
	doc->>'type' = 'feedback'
	AND doc#>>'{meta,source}' = 'manual'
```

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<div class="post-metadata">

**Author:** ![cliff](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/cliff/32/1638_2.png) [@cliff](https://forum.communityhealthtoolkit.org/u/cliff)\
**Post date:** [September 1, 2023, 1:19pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/2 "2023-09-01T13:19:51Z")

</div>

hello @michael i have tried to report a bug with a message `new bug` but when i check in `medic-users-meta` in the DB am only seeing json payloads with ` "source": "automatic"`

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<div class="post-metadata">

**Author:** ![michael](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/michael/32/319_2.png) [@michael](https://forum.communityhealthtoolkit.org/u/michael)\
**Post date:** [September 1, 2023, 6:32pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/3 "2023-09-01T18:32:41Z")

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Hi @cliff … Did you try this as an offline user? Are you looking in CouchDB directly or in PostgreSQL?

The docs will first go to the [medic-user-{username}-meta](https://docs.communityhealthtoolkit.org/apps/guides/database/#medic-user-username-meta) database, and once you sync with the server, they get replicated to the [medic-users-meta](https://docs.communityhealthtoolkit.org/apps/guides/database/#medic-users-meta) database.

Have you also checked the specific `medic-user-{username}-meta` database?

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<div class="post-metadata">

**Author:** ![cliff](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/cliff/32/1638_2.png) [@cliff](https://forum.communityhealthtoolkit.org/u/cliff)\
**Post date:** [September 3, 2023, 1:56pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/4 "2023-09-03T13:56:16Z")

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> [@michael](#):
>
> Did you try this as an offline user? Are you looking in CouchDB directly

hello @michael  
i am accessing couch DB directly as an admin because for offline i cant access the DB …

I logged in again as a offline user , synced the reports and logged in again as an admin, but when i check [medic-user-{username}-meta](https://docs.communityhealthtoolkit.org/apps/guides/database/#medic-user-username-meta) and [medic-users-meta](https://docs.communityhealthtoolkit.org/apps/guides/database/#medic-users-meta) databases am only seeing `source : automatic` docs

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<div class="post-metadata">

**Author:** ![michael](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/michael/32/319_2.png) [@michael](https://forum.communityhealthtoolkit.org/u/michael)\
**Post date:** [September 6, 2023, 1:34pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/5 "2023-09-06T13:34:02Z")

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> [@cliff](#):
>
> am only seeing `source : automatic` docs

To eliminate variables, please try to just log in as an `admin` and then “Report a bug”. Then try to find the feedback doc in `medic-user-{username}-meta`. Here’s a demo:

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<div class="post-metadata">

**Author:** ![cliff](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/cliff/32/1638_2.png) [@cliff](https://forum.communityhealthtoolkit.org/u/cliff)\
**Post date:** [September 12, 2023, 6:02pm UTC](https://forum.communityhealthtoolkit.org/t/where-to-find-information-submitted-in-the-report-bug-screen/2934/6 "2023-09-12T18:02:51Z")

</div>

> [@michael](#):
>
> To eliminate variables, please try to just log in as an `admin` and then “Report a bug”. Then try to find the feedback doc in `medic-user-{username}-meta`. Here’s a demo:

thanks @michael , 👍

i found it under `medic-user-medic-meta` document