# When should I move contacts via medic-conf and when can I use contact forms?

**URL:** <https://forum.communityhealthtoolkit.org/t/when-should-i-move-contacts-via-medic-conf-and-when-can-i-use-contact-forms/886>\
**Category:** Technical Support\
**Created:** [August 18, 2020, 7:05pm UTC](https://forum.communityhealthtoolkit.org/t/when-should-i-move-contacts-via-medic-conf-and-when-can-i-use-contact-forms/886 "2020-08-18T19:05:49Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![kenn](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/kenn/32/55_2.png) [@kenn](https://forum.communityhealthtoolkit.org/u/kenn)\
**Post date:** [August 18, 2020, 7:05pm UTC](https://forum.communityhealthtoolkit.org/t/when-should-i-move-contacts-via-medic-conf-and-when-can-i-use-contact-forms/886/1 "2020-08-18T19:05:49Z")

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When I move a contact [via the move-contacts action in medic-conf](https://docs.communityhealthtoolkit.org/apps/guides/updates/moving-contacts/), it requires a system admin to do the action. And there are some operational implications - for example, it updates a lot of the contact’s associated documents resulting in large synchronisations.

The default forms in the ANC Reference App also allow for the moving of a contact from one place in the hierarchy to a new place (see screenshot below). This is nice because a user can self-service this change without a system admin. However, this method seems to have a different result for the data – just the hierarchy of the contact document changes without updating the associated documents.

When should contacts be moved using medic-conf and when should they be moved using a contact form? Is there any downside to using the approach in the contact forms of the ANC Reference Apps?

![Screenshot from 2020-08-18 11-57-19](https://communityhealthtoolkit.b-cdn.net/uploads/default/original/1X/f82092fb856224387ab5f9c57c68dace9b6155a6.png)