# High load, slow response when changing password for user with a lot of documents

**URL:** <https://forum.communityhealthtoolkit.org/t/high-load-slow-response-when-changing-password-for-user-with-a-lot-of-documents/5407>\
**Category:** Technical Support\
**Created:** [October 14, 2025, 8:57pm UTC](https://forum.communityhealthtoolkit.org/t/high-load-slow-response-when-changing-password-for-user-with-a-lot-of-documents/5407 "2025-10-14T20:57:02Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![diana](https://communityhealthtoolkit.b-cdn.net/user_avatar/forum.communityhealthtoolkit.org/diana/32/2049_2.png) [@diana](https://forum.communityhealthtoolkit.org/u/diana)\
**Post date:** [October 15, 2025, 5:34am UTC](https://forum.communityhealthtoolkit.org/t/high-load-slow-response-when-changing-password-for-user-with-a-lot-of-documents/5407/7 "2025-10-15T05:34:59Z")

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> I noticed some discrepancies in the numbers reported as well! Mainly for numbers in `/api/v1/users-info` [API](https://docs.communityhealthtoolkit.org/building/reference/api/#get-apiv1users-info) that I made earlier and then right now using [my script](https://forum.communityhealthtoolkit.org/t/updated-replication-for-cht-v5-0-replication-cinque/5397/3).

That’s expected. That user-info call doesn’t take the actual user as parameter, it takes their new role and the new facility and calculates based on that. The actual user would also download some user-specific documents (like tasks) that this call would not know about.

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